Terms of Service

Last Updated: September 12, 2026

Welcome to TURNLUCK. These Terms of Service (“Terms”) apply to your use of the TURNLUCK website, online store, products, services, and related content and features (collectively, the “Services”).

By accessing our website or purchasing from TURNLUCK, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.

1. Eligibility and Accounts

You must be at least the age of majority in your state or province of residence to use our Services.

If you create an account or provide information to us, you agree to provide accurate and current information. You are responsible for maintaining the security of your account and for activity conducted through your account.

We reserve the right to suspend or terminate accounts or refuse service when permitted by applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, materials, sizes, and specifications are accurate. However, actual colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

Because TURNLUCK specializes in body piercing jewelry, please carefully review product information such as gauge, length, diameter, size, material, and finish before placing an order.

Product information, pricing, availability, designs, and specifications may change without notice. We may also discontinue products or limit quantities at our discretion.

3. Orders

When you place an order, you agree to provide accurate billing, shipping, payment, and contact information.

An order is not accepted until payment has been received and the order has been confirmed by TURNLUCK.

We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing or listing errors, suspected fraud, incorrect information, quantity limitations, or violations of these Terms.

If we cancel an order, we will make reasonable efforts to notify you using the contact information provided with your order.

Please review your order carefully before completing your purchase. Cancellation requests may not be possible after an order has been processed.

Returns and exchanges are subject to our Returns & Exchanges Policy [LINK].

4. Prices and Payment

All prices, discounts, promotions, and offers are subject to change without notice.

The price charged will generally be the price displayed when your order is placed, unless there is an obvious pricing or listing error.

Prices may not include applicable taxes, shipping fees, customs duties, import fees, or other charges unless stated otherwise.

You are responsible for providing accurate payment information and for all charges associated with your order.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed unless expressly stated otherwise.

TURNLUCK is not responsible for delays caused by shipping carriers, customs, weather, natural disasters, strikes, government actions, or other circumstances beyond our reasonable control.

You are responsible for providing accurate shipping information. We are not responsible for delays, additional costs, or losses caused by incorrect or incomplete delivery information.

For more information, please see our Shipping Policy [LINK].

6. Intellectual Property

All content on our website, including trademarks, logos, photographs, product images, graphics, text, designs, product descriptions, videos, and other materials, belongs to TURNLUCK or its licensors and is protected by applicable intellectual property laws.

You may use our website and content for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, sell, scrape, commercially exploit, or use our content, product images, trademarks, or website materials without our prior written permission.

7. Third-Party Services and Links

Our Services may include third-party tools, payment services, applications, or links to third-party websites.

These third-party services are provided by their respective providers and may be subject to their own terms and policies. TURNLUCK is not responsible for third-party services, websites, content, or practices.

Our online store is powered by Shopify, which provides the technology used to operate our store. Purchases made through our store are transactions between you and TURNLUCK.

8. Customer Reviews and Feedback

If you submit reviews, comments, photos, videos, testimonials, suggestions, or other content to TURNLUCK (“Feedback”), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, display, and distribute that Feedback for lawful business and marketing purposes.

You represent that you have the necessary rights to submit the Feedback and that it does not violate any law or third-party rights.

We may remove or edit Feedback that we believe violates these Terms or applicable law.

9. Prohibited Uses

You may not use our Services for unlawful, fraudulent, abusive, or malicious purposes.

You may not:

• Violate applicable laws or regulations
• Infringe intellectual property or other rights
• Submit false or misleading information
• Impersonate another person or entity
• Introduce viruses, malware, or harmful code
• Interfere with the security or operation of our Services
• Scrape, copy, or collect website content without permission
• Resell or commercially exploit our Services without authorization
• Attempt to bypass security or access restrictions

We may suspend or terminate access to our Services if we reasonably believe these Terms have been violated.

10. Disclaimer

To the fullest extent permitted by applicable law, our Services and products are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee that our Services will always be accurate, complete, available, secure, uninterrupted, or error-free.

Nothing in these Terms excludes or limits any rights, warranties, or remedies that cannot legally be excluded or limited under applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, TURNLUCK and its affiliates, employees, contractors, service providers, licensors, and Shopify shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses of profits, revenue, data, business opportunities, or other similar losses arising from or related to your use of our Services or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

12. Indemnification

You agree to indemnify and hold harmless TURNLUCK, Shopify, and their respective affiliates, employees, contractors, service providers, and licensors from claims, damages, losses, liabilities, and reasonable expenses arising from your violation of these Terms, applicable law, or third-party rights.

13. Termination

We may suspend or terminate your access to our Services when permitted by applicable law.

Provisions that by their nature should continue after termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will remain in effect.

14. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction where TURNLUCK is headquartered, without regard to conflict-of-law principles, except where applicable law provides otherwise.

15. Changes to These Terms

We may update or modify these Terms from time to time by posting the revised version on our website.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Contact Us

If you have questions about these Terms, please contact us:

TURNLUCK
Email: contact@turnluck.com